Payment & Checkout Information

Simple, Secure Ways to Pay

At LORQIVIA™, we aim to make checkout straightforward, reliable, and secure from start to finish.

All orders placed through our store are charged in United States Dollars (USD) unless otherwise shown at checkout.

Pay with PayPal

If you select PayPal as your payment method, you will be directed to PayPal’s secure checkout environment to complete the transaction.

Depending on the options available in your region, you may be able to:

  • Sign in and pay using your existing PayPal account

  • Complete checkout with an eligible debit or credit card through PayPal

  • Use guest checkout when offered by PayPal

Payment information entered through PayPal is handled directly within PayPal’s secure payment system.

Credit & Debit Card Payments

We support commonly used credit and debit cards through our authorized payment processing partners.

Available card types may vary depending on your location, card issuer, and the payment options displayed during checkout.

When paying by card:

  • Your payment details are transmitted through secure payment channels

  • LORQIVIA™ does not directly store your complete card information

  • Transactions are processed by approved third-party payment providers

  • Payment data is protected using encrypted checkout technology

If Your Payment Is Declined

Occasionally, a transaction may not be approved due to factors outside our control.

Common reasons may include:

  • Incorrect billing information

  • Insufficient available funds

  • Card security restrictions

  • International transaction limitations

  • Bank authorization requirements

If your payment is declined or remains pending, we recommend contacting your bank, card issuer, or payment provider for additional information.

Checkout Security

Protecting customer information is an important part of our checkout process.

Our store uses secure payment gateways and standard encryption technologies designed to help protect payment and personal information during transmission.

For additional security, payment providers may also require identity verification, one-time passcodes, or other authorization steps before approving a transaction.

Currency & Billing

All purchases are processed in USD unless another currency is specifically displayed during checkout.

If your bank account or card uses a different currency, your financial institution may apply:

  • Currency conversion

  • Foreign transaction fees

  • Exchange-rate adjustments

These charges, when applicable, are determined by your bank or payment provider and are not controlled by LORQIVIA™.

Payment Confirmation

Once a payment has been successfully authorized, you should receive an order confirmation using the contact information provided during checkout.

Please review your confirmation carefully and contact us if you notice an issue with your order details.

Need Payment Assistance?

If you have a general question about checkout or an order payment, you can contact our customer service team at:

Email: service@lorqisa.com

For card authorization, account restrictions, exchange rates, or bank-related charges, please contact your financial institution directly.

LORQIVIA™
Operated by Rocky Brands, Inc.
Customer Support: service@lorqisa.com

We are committed to providing a checkout experience that is convenient, transparent, and secure.