Effective Date: September 4, 2026

Welcome to LORQIVIA™, operated by Rocky Brands, Inc.

These Website Terms & Conditions (“Terms”) explain the rules that apply when you visit our website, browse our products, place an order, create an account, or otherwise use the features and services available through our online store.

Throughout these Terms, “LORQIVIA™,” “we,” “our,” and “us” refer to Rocky Brands, Inc. and the services operated under the LORQIVIA™ brand.

By accessing or using our website, you agree to be bound by these Terms together with our applicable policies, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please discontinue use of our website and Services.

1. Eligibility & Website Access

You may use our Services only if you are legally permitted to enter into a binding agreement in your place of residence.

If you allow a minor under your supervision to access our website using your device or account, you are responsible for that use to the extent permitted by applicable law.

Certain features may require you to provide information such as:

• Your name

• Email address

• Billing details

• Shipping information

• Payment information

• Other information necessary to complete an order

You agree that information submitted to us will be accurate, current, and complete.

2. Customer Accounts

Where customer accounts are available, you are responsible for maintaining the confidentiality of your login credentials.

You are responsible for activity conducted through your account unless otherwise required by law.

You must not:

• Sell or transfer your account

• Allow unauthorized third parties to access your account

• Use another person's account without permission

• Attempt to gain unauthorized access to another customer account

If you believe your account has been compromised, please contact us promptly at service@lorqisa.com.

3. Product Information

We make reasonable efforts to present product descriptions, specifications, photographs, colors, dimensions, and other information as accurately as possible.

However, the way a product appears on your screen may vary because of:

• Device settings

• Screen resolution

• Lighting

• Display calibration

• Manufacturing variations

Images are provided for reference and presentation purposes.

We may update product information, features, availability, packaging, or specifications when reasonably necessary.

4. Availability & Product Limits

Products displayed on the LORQIVIA™ website are subject to availability.

We reserve the right, where permitted, to:

• Limit quantities

• Restrict sales of certain products

• Discontinue products

• Modify product selections

• Refuse unusually large or suspicious orders

• Correct inventory discrepancies

A product appearing on our website does not guarantee that it will remain available indefinitely.

5. Placing an Order

Submitting an order represents your request to purchase the products selected during checkout.

Receipt of an automated order confirmation does not necessarily mean that an order has been finally accepted.

An order may be reviewed for reasons including:

• Payment authorization

• Product availability

• Fraud prevention

• Shipping eligibility

• Pricing or listing errors

We reserve the right to reject or cancel an order where reasonably necessary and permitted by applicable law.

If payment has already been collected for an order that we cancel, the applicable amount will be refunded.

6. Order Accuracy

Please carefully review your cart and checkout information before completing your purchase.

You are responsible for confirming:

• Product selection

• Quantity

• Size or variation

• Shipping address

• Billing information

• Contact details

Because fulfillment may begin shortly after an order is submitted, changes and cancellations cannot always be guaranteed.

For correction requests, contact:

service@lorqisa.com

as soon as possible after placing your order.

7. Personal Use & Resale

Unless separately authorized by Rocky Brands, Inc., products purchased through LORQIVIA™ are intended for personal or household use.

You may not use our store to purchase products for unauthorized commercial redistribution or resale where we have expressly restricted such activity.

We may limit or refuse orders that reasonably appear to involve unauthorized resale, fraud, or abuse of promotional offers.

8. Prices, Offers & Promotions

Product pricing and promotional offers may change periodically.

Unless otherwise stated, the price applicable to an order is the price displayed during checkout at the time the order is submitted.

Promotional offers may:

• Apply only during a stated period

• Require a promotional code

• Apply only to selected products

• Have purchase limits

• Be unavailable in certain regions

• Be subject to separate promotional conditions

Discounts generally cannot be applied retroactively unless specifically stated.

9. Taxes, Shipping & Other Charges

Product prices may not include all applicable:

• Sales taxes

• Shipping charges

• Import duties

• Customs charges

• Brokerage fees

• Other government-imposed costs

Any charges applicable to your order will either be displayed during checkout or handled according to the applicable destination's import rules.

Please refer to our Shipping & Delivery Information for additional details.

10. Payment Authorization

You agree to provide valid and authorized payment information when placing an order.

By submitting a payment method, you represent that you are authorized to use it for the transaction.

Payments may be processed by independent third-party payment providers.

LORQIVIA™ does not directly retain complete credit or debit card numbers entered through authorized third-party payment gateways.

Payment providers may apply their own terms, security procedures, and privacy practices.

11. Shipping & Delivery

Shipping estimates are provided for convenience and are not guaranteed arrival dates unless expressly stated otherwise.

Delivery may be affected by events outside our reasonable control, including:

• Carrier delays

• Customs inspections

• Weather conditions

• Transportation disruptions

• Public holidays

• High-volume periods

• Incorrect shipping information

For detailed processing times, tracking information, international shipments, and damaged or missing packages, please review our Shipping & Delivery Policy.

12. Returns & Refunds

Eligible purchases may be returned or refunded according to our current Returns, Exchanges & Refunds Policy.

Return conditions may vary depending on:

• Product type

• Product condition

• Time since delivery

• Reason for return

• Applicable consumer protection law

Customers should obtain return instructions before sending merchandise back.

Unauthorized returns may not be accepted.

13. Intellectual Property Rights

Unless otherwise stated, the materials appearing on the LORQIVIA™ website are owned by, licensed to, or lawfully used by Rocky Brands, Inc.

Protected materials may include:

• LORQIVIA™ branding

• Logos

• Product photography

• Graphics

• Website layouts

• Product descriptions

• Written content

• Videos

• Icons

• Illustrations

• Software elements

• Other original website materials

These materials may be protected by copyright, trademark, and other intellectual property laws.

14. Permitted Website Use

You may access our website for lawful, personal, and non-commercial purposes.

Without prior written authorization, you may not:

• Copy substantial portions of the website

• Republish our content commercially

• Reproduce product photography for commercial use

• Alter or remove proprietary notices

• Sell or license our website materials

• Use our branding in a misleading manner

• Create unauthorized derivative commercial materials

Nothing in these Terms transfers ownership of our intellectual property to you.

15. Third-Party Services

Our website may integrate or link to services operated by third parties.

Examples may include:

• Payment platforms

• Shipping providers

• Analytics tools

• Advertising services

• Social media platforms

• Other external websites

We do not control independently operated third-party websites or platforms.

Your use of those services may be governed by separate terms and privacy policies established by those providers.

16. Customer Feedback & Submissions

If you voluntarily send us comments, ideas, suggestions, reviews, or other feedback, you represent that you have the right to provide that material.

You must not submit content that:

• Violates another person's rights

• Contains unlawful material

• Contains malicious software

• Is knowingly false or deceptive

• Infringes intellectual property rights

Where legally permitted, we may use voluntarily submitted feedback for legitimate business purposes without an obligation to provide compensation unless otherwise agreed in writing.

17. Website Errors & Corrections

Occasionally, website content may contain typographical mistakes, pricing errors, inventory discrepancies, inaccurate descriptions, or other unintentional errors.

Where permitted by law, LORQIVIA™ may:

• Correct inaccurate information

• Update product details

• Modify website content

• Adjust incorrectly displayed pricing

• Cancel an affected order when necessary

If an order is canceled after payment because of a confirmed error, the applicable payment will be refunded.

18. Prohibited Activities

You must not misuse the LORQIVIA™ website or Services.

Prohibited activities include using the website to:

• Violate applicable laws or regulations

• Commit fraud or impersonate another person

• Infringe intellectual property rights

• Distribute malware or harmful code

• Attempt unauthorized access to website systems

• Interfere with site security

• Scrape or collect personal information unlawfully

• Send spam, phishing messages, or deceptive communications

• Manipulate promotions or checkout systems

• Disrupt normal website operation

• Engage in abusive or malicious behavior

We may restrict access when misuse or a material violation of these Terms is identified.

19. Suspension or Termination

We may suspend, restrict, or terminate access to some or all Services where reasonably necessary because of:

• Violation of these Terms

• Suspected fraudulent activity

• Website security concerns

• Abuse of our Services

• Legal or regulatory requirements

Termination does not eliminate payment obligations, liabilities, or other responsibilities that arose before termination.

20. Website Availability

We work to maintain reliable access to our website but cannot guarantee uninterrupted operation at all times.

The website may occasionally be temporarily unavailable because of:

• Maintenance

• Technical problems

• Hosting interruptions

• Security updates

• Network failures

• Events outside our reasonable control

Features may also be changed, suspended, or removed as the store evolves.

21. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and online Services are provided on an “as available” and “as is” basis unless a specific warranty is expressly provided.

We do not guarantee that:

• Website access will always be uninterrupted

• Every website feature will always be error-free

• All content will remain continuously available

• Third-party systems will operate without interruption

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.

22. Limitation of Liability

To the maximum extent permitted by applicable law, Rocky Brands, Inc., its affiliates, service providers, employees, officers, and representatives will not be responsible for indirect, incidental, special, or consequential losses arising solely from use of the website or Services where such liability may legally be limited.

This provision does not exclude or restrict liability that cannot lawfully be excluded or limited.

Your statutory consumer rights remain unaffected.

23. Responsibility for Violations

To the extent permitted by law, you may be responsible for claims, losses, or expenses resulting from your unlawful misuse of our Services or material violation of these Terms.

Nothing in this section creates obligations that would be prohibited or unenforceable under applicable consumer protection law.

24. Consumer Rights

Nothing contained in these Terms is intended to remove, restrict, or waive mandatory rights available to consumers under applicable law.

If a provision of these Terms conflicts with a mandatory consumer protection requirement in your jurisdiction, the applicable legal requirement will control to the extent of that conflict.

25. Governing Rules

These Terms and your use of the Services will be governed by the laws applicable to Rocky Brands, Inc. and the relevant transaction, subject to any mandatory rights or jurisdictional protections available to consumers in their place of residence.

Any dispute will be handled in accordance with applicable law and any mandatory consumer dispute-resolution or jurisdiction requirements.

26. Severability

If any portion of these Terms is determined by a competent authority to be unlawful or unenforceable, that provision will be interpreted or limited to the extent necessary.

The remaining provisions will continue to apply to the fullest extent permitted by law.

27. Entire Agreement

These Terms, together with policies and notices expressly incorporated into them, form the agreement governing your use of the LORQIVIA™ website and Services.

Failure by us to enforce a provision immediately does not necessarily constitute a waiver of that provision.

28. Changes to These Terms

We may revise these Terms periodically to reflect:

• Changes to our Services

• New website functionality

• Operational updates

• Legal or regulatory requirements

• Updated business practices

The latest version will be published on this page.

Where required by law, material changes will be communicated appropriately.

Your continued use of the Services after revised Terms become effective constitutes acceptance of those revisions to the extent permitted by law.

Questions About These Terms?

If you have questions regarding these Terms & Conditions or need assistance with your use of the LORQIVIA™ website, please contact:

LORQIVIA™
Operated by Rocky Brands, Inc.

Customer Service Email:
service@lorqisa.com

Thank you for visiting LORQIVIA™ and reviewing the terms that help keep our online shopping experience clear, secure, and fair.